Shipping Policy

Thank you for shopping with NORTIX MINERALS, operated by Nortix L.L.C.

Order Processing

Orders are processed after payment confirmation, subject to product availability and fulfillment arrangements.

Estimated processing times, where available, will be communicated during checkout or in the order confirmation.

Orders placed on weekends or public holidays may require additional processing time.

Shipping Destinations

We are preparing to serve customers in the United States and Canada.

Available shipping destinations will be displayed at checkout. We cannot guarantee delivery to destinations that are not supported by our active shipping arrangements.

Shipping Rates and Delivery Estimates

Shipping charges, available delivery methods, and estimated delivery times will be displayed at checkout where supported.

Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.

Actual delivery times may vary depending on the destination, carrier, fulfillment location, customs processing where applicable, and other circumstances.

Shipping Confirmation and Tracking

When tracking information is available, it will be provided after the order has been dispatched.

Tracking updates may depend on the shipping carrier and fulfillment provider.

Shipping Delays

Shipping delays may occur due to carrier disruptions, weather conditions, holidays, customs processing, or other circumstances.

If you have concerns about a delayed shipment, please contact us at info@nortixcare.com.

Shipping Address Accuracy

Please review your shipping address carefully before completing your order.

If you notice an error, contact us as soon as possible. Address changes may not be possible after an order has entered fulfillment or been dispatched.

Any responsibility for delivery issues will be handled in accordance with applicable law and the circumstances of the order.

Damaged, Missing, or Lost Shipments

If your order arrives damaged, contains missing items, or appears to have been lost in transit, please contact us at info@nortixcare.com with your order number and relevant details.

We will review the issue and work toward an appropriate resolution in accordance with applicable consumer protection laws.

International Shipping and Customs

For shipments involving international borders, customs clearance, import duties, taxes, or additional documentation may apply.

Any applicable charges and responsibilities will be determined by the shipping arrangement, information communicated during purchase, and applicable law.

Industrial and Bulk Orders

Industrial, wholesale, and bulk shipments are arranged separately based on the order quantity, destination, and agreed commercial terms.

Shipping arrangements for these orders will be communicated through the quotation process.

Contact Us

For shipping questions, please contact:

NORTIX MINERALS
Operated by Nortix L.L.C.
Email: info@nortixcare.com